Contents
These terms apply to the Clientor interactive demo at clientor.ai/demoai and c2r.ai (the "Demo"), in which you enter a business website, we build a profile of the business and a sample AI receptionist, you call it on a temporary phone number, and you can book a call with our team. They are offered by the company that operates C2R.ai and Clientor.ai ("Clientor", "we"). The Website Terms of Use and our Privacy Policy also apply.
1. Who may use the Demo
You must be at least 18 and must enter only the website of a business you own, work for, or are authorized to represent. The Demo is for evaluating Clientor for that business.
2. Website research
2.1 When you enter a website and start the Demo, you ask us to research that business. We read the website's public pages (respecting robots.txt), look up the business's public listing and reviews through official interfaces such as the Google Places API, and may look at other public information about the business and its local market. We use AI models (currently Anthropic's Claude) to turn what we find into a business profile and a sample agent.
2.2 The research is about the business. We do not collect contact details of the business's customers, reviewers or followers, and we do not use the research to contact anyone other than you.
2.3 The profile may contain mistakes. You can correct or reject it in the Demo.
3. The temporary demo phone number
3.1 We reserve a temporary phone number for your Demo session so that you can call your sample AI receptionist. The number is assigned to your session for a short time (usually up to 60 minutes or until the call ends) and is then released and reused for other Demo sessions.
3.2 Call only from a phone you are entitled to use. Standard call charges from your phone carrier may apply. Do not share the number or use it to call emergency services.
4. AI agent and call recording
4.1 The voice on the demo number is an AI agent, not a person. It tells you so at the start of the call.
4.2 Demo calls are recorded and transcribed. The agent also tells you this at the start of the call. By calling the demo number, you consent to the recording, transcription and AI analysis of the call (including your voice and anything you say) for the purposes in section 6. If you do not want the call recorded, do not call; you can still book a call with our team instead.
4.3 Do not share sensitive personal information (such as health information, payment card numbers or government ID numbers) on a demo call.
4A. The demo in your own voice (optional)
4A.1 Your own voice only. If you choose "Use my voice", you may record only your own voice. Do not record, upload or imitate anyone else's voice.
4A.2 Consent. Before recording, you tick a box confirming that it is your own voice and agreeing to the copy described below, and the script you read starts with the spoken sentence "This is my own voice, recorded for my demo." We keep a record of that consent.
4A.3 What we do with it. We make a temporary copy of your voice with our voice engine (see our subprocessor list) and use it only to play short clips of your sample agent in your voice and, if you ask, to place one demo call in that voice to the phone number you entered in the Demo. That call is from an AI agent, says so, and is recorded and transcribed as described in section 4. Ask for the call only to a number that is yours.
4A.4 Deleted within 24 hours. The recording, the voice copy and the clips are deleted within 24 hours of recording, unless you sign up and keep your demo agent; the voice then moves to your workspace's Voice Studio, where the Terms of Service apply and you can delete it at any time. You can ask us to delete it sooner at [email protected].
4A.5 Never sold or used to identify you. Your voice is never sold, never used to identify you and never used to train AI models. See section 6A of our Privacy Policy and our Biometric Data Retention and Destruction Policy (c2r.ai/legal/biometric-policy).
5. Contact consent
5.1 Required to run the Demo (no phone marketing). To build your profile, show you the agent and send your results, we ask for your name, email address and phone number. We use your email to send your Demo results and to follow up about your Demo. We use your phone number to identify your Demo call and, if you book a call with our team, to call you at the time you choose. You can unsubscribe from emails at any time.
5.2 Optional consent to calls and texts. The Demo shows a separate checkbox, which is not pre-checked and is not required to use the Demo or to buy anything:
☐ I agree that Clientor may call and text me at the number I provided about Clientor products, my demo and offers, including with automated technology and AI-generated or prerecorded voices. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See the Demo Terms and Privacy Policy.
5.3 If you check the box, we may call or text you as described until you opt out. You can opt out at any time by replying STOP, telling the caller, or emailing [email protected]. If you do not check it, we will not make marketing calls or texts to you, but we may still call you at a time you booked.
6. How we use Demo data
We use the website you entered, the business profile, your contact details, your voice and persona choices, the demo call recording and transcript, and your booking details to: run the Demo; show you how the agent performed; follow up on your Demo; prepare for any call you book; move your sample agent into your account if you sign up; protect the Demo against abuse; and improve the Demo experience using aggregated statistics. We do not use demo call recordings or transcripts to train AI models. Our service providers that help run the Demo (hosting, AI, telephony, email and our workflow engine) process the data only on our behalf.
7. Retention
Voice recordings and voice copies follow section 4A.4. We keep other Demo data for 90 days after your last Demo activity, then delete it, unless you sign up (your agent and profile then move into your account and the Terms of Service apply), you have an open conversation with our team (we keep your contact details and notes for up to 24 months after our last interaction), or we need to keep it to investigate abuse. You can ask us to delete your Demo data sooner by emailing [email protected] or using c2r.ai/legal/data-deletion.
8. No warranty; limits
The Demo is a preview provided free of charge, "as is". Its profile, agent behavior and estimates are illustrations and may not reflect how a configured agent will perform. To the fullest extent the law allows, our total liability relating to the Demo is limited to one hundred US dollars (US$100). We may limit, change or stop the Demo at any time, including by limiting sessions per person, number or network.
9. Acceptable use
Do not use the Demo to research a business you do not represent, to harass or test a third party, to generate content that breaks our Acceptable Use Policy, to try to make the agent produce harmful content, or to automate sessions or number reservations.
10. Disputes
The governing-law and dispute provisions of the Website Terms of Use apply.
11. Consent wording shown in the Demo
Before research starts (next to the website field, with a "Build my agent" button):
By clicking "Build my agent", I confirm I own, work for or am authorized to represent this business, and I ask Clientor to research it from public sources to build a demo. I agree to the Demo Terms and acknowledge the Privacy Policy.
Above the demo phone number:
You'll be talking to an AI agent. Calls to this demo number are recorded and transcribed to show you the results. By calling, you agree to this.
Before recording your voice (the "Use my voice" step, with links to the Privacy Policy and the Biometric Data Retention and Destruction Policy):
This is my own voice. I agree that EzTechTonic makes a temporary copy of it to play this demo; it is deleted within 24 hours unless I keep my agent.